Privacy Policy
This Privacy Policy explains how Jersey Moment collects, uses, and shares your personal information when you visit or shop at our website.
What Information We Collect
When you browse our site, we automatically gather certain details about your device — things like your browser type, IP address, time zone, and cookies on your device. We also collect information about which pages or products you look at, how you found us, and how you interact with the site. We call this “Device Information.”
We collect Device Information through:
- Cookies — small data files placed on your device, often containing an anonymous identifier. To learn more or disable cookies, visit allaboutcookies.org.
- Log files — records of activity on the site, including your IP address, browser type, internet provider, and timestamps.
- Web beacons, tags, and pixels — electronic files that help us understand how you browse the site.
When you place an order, we collect the information needed to complete it — including your name, billing and shipping address, payment details (Visa, Mastercard, American Express, PayPal), email address, and phone number. We call this “Order Information.”
Together, Device Information and Order Information make up what we refer to as “Personal Information” in this policy.
Phone Numbers & SMS Marketing
Collecting your number
If you share your phone number with us, we may use it to send you SMS messages about special offers, new arrivals, and updates from Jersey Moment.
Your consent
By providing your number, you’re agreeing to receive these messages. You can withdraw that consent at any time.
How to opt out
Simply reply STOP to any promotional SMS from us and you won’t receive any more. Opting out of SMS doesn’t affect other ways we communicate with you, like email.
Keeping it secure
Your phone number is stored securely and we take every reasonable step to protect it from unauthorised access or misuse.
How We Use Your Information
We use your Order Information to:
- Process and fulfil your orders, including handling payment and arranging delivery
- Send you order confirmations and invoices
- Stay in touch with you about your purchase
- Screen for fraud or suspicious activity
- Share relevant offers and updates where you’ve indicated you’re happy to hear from us
We use your Device Information to:
- Detect and prevent fraud
- Understand how people use our site
- Improve our website and measure how well our marketing is working
Who We Share Your Information With
We work with trusted third-party services to run our store and understand our customers. This includes:
- WordPress — our e-commerce platform.
- Google Analytics — which helps us understand site usage. You can read Google’s privacy policy here and opt out here.
We may also share your information when required by law — for example, in response to a court order or legal request.
Targeted Advertising
We may use your information to show you ads we think you’ll find relevant. You can opt out of targeted advertising through the links below:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
To learn more about how targeted advertising works, visit the Network Advertising Initiative.
Do Not Track
We don’t change how we collect or use data based on Do Not Track signals from your browser.
Your Rights
If you’re based in Europe, you have the right to access, correct, update, or request deletion of the personal information we hold about you. Just get in touch using the contact details below.
Please note that by shopping with us, we may need to transfer your information outside of Europe — including to Canada and the United States — in order to fulfil your order.
Third-Party Cookies & Pixels
When you visit our site, log in, or open one of our emails, third-party partners may use cookies, pixels, or similar technologies to connect that activity with information they already have about you — including your email address. This may result in you seeing relevant ads or receiving marketing emails. To opt out, visit app.retention.com/optout.
How Long We Keep Your Data
We keep your Order Information for as long as your account is active, or until you ask us to delete it.
Changes to This Policy
We may update this policy from time to time to reflect changes in how we operate or to meet legal requirements. Any updates will be posted on this page.
If you have any questions about how we handle your data, please don’t hesitate to get in touch.
— The Jersey Moment Team