Welcome to Jersey Moment. By using our website or placing an order, you’re agreeing to the terms below. If you don’t agree with any part of them, please don’t use the site or make a purchase.
1. Using Our Website
1.1 You must be at least 18 years old — or have a parent or guardian’s permission — to shop with us.
1.2 You’re responsible for keeping your account details and password safe. Please make sure no one else can access your account through your device.
1.3 We reserve the right to decline service, close accounts, or cancel orders if we feel it’s necessary.
2. Product Information
2.1 We do our best to make sure everything on the site is accurate and up to date, but we can’t guarantee that every product description, image, or detail is completely error-free.
2.2 Colours and sizing may look slightly different in person due to screen settings and variations in manufacturing — this is normal and not something we can control entirely.
3. Pricing & Payment
3.1 All prices shown on the site are in the listed currency and include any applicable taxes, unless stated otherwise.
3.2 We accept the payment methods shown at checkout. By entering your payment details, you confirm that you’re authorised to use that method.
3.3 Payments are processed through our payment partners — we don’t store your card or payment information.
3.4 If you need to confirm, process, cancel, or request a refund on an order, please contact us. Our support team will need a response from you within 3 days. If we don’t hear back within that time, we’ll go ahead and process the order as normal.
4. Shipping & Delivery
4.1 We ship worldwide. Shipping costs and estimated delivery times are shown during checkout.
4.2 Any customs duties, taxes, or import fees charged by your country are your responsibility to cover.
4.3 We’ll always aim to deliver within the estimated timeframe, but we can’t be held responsible for delays caused by things outside our control.
5. Returns & Refunds
5.1 If your order arrives damaged or faulty, please get in touch with us within 30 days of receiving it so we can arrange a return or exchange.
5.2 We can’t accept returns or exchanges on items that have been worn, washed, or altered in any way.
5.3 Once we receive and check your returned item, your refund will be issued back to your original payment method.
6. Intellectual Property
6.1 Everything on our website — including text, images, logos, graphics, and software — belongs to Jersey Moment or its licensors and is protected by intellectual property law.
6.2 You may not copy, share, display, or build on any of our content without our written permission.
7. Privacy
7.1 We take your privacy seriously. Please read our Privacy Policy to understand how we handle your personal information.
8. Governing Law
8.1 These terms are governed by the laws of your country.
By using our website and placing an order, you confirm that you’ve read and understood these terms. If anything isn’t clear, please reach out to us before completing your purchase — we’re happy to help.
— The Jersey Moment Team